SolarWinds Orion Network Performance Monitor 9.5.1 is now generally available from the customer portal.  For those who participated in the Release Candidate program, RC2 is the final build so there is no need to upgrade if that was the last build you installed.

Who should install 9.5.1?

We’ve fixed a number of bugs in Orion NPM v9.5.1 and made a few enhancements along the way:

• Network Objects on Events, Syslog, and Traps views now load more quickly and are sorted more intuitively.
• The stability and performance of Orion NPM polling engines have been improved.
• Updated version of the Job Engine to increase product performance\
• Memory leaks related to Orion modules and Orion Web Console reports have been fixed.

Release Notes

For a complete list of changes, please view the release notes.

If you are not experiencing any issues with your Orion NPM that relates to the above, please delay your upgrade until the Release Candidate of Orion NPM 10.0.  We expect the RC to release in the next couple months.  For details, please visit If you're curious as to what we're working on... for details on the upcoming RC.

Customer Portal Issues

If you are having trouble gaining access to your portal or have portal questions, please contact our Customer Service Team at customerservice@solarwinds.com.

Tech Support

If you have any install issues with Orion NPM, please check the Orion NPM forum or open a Support Ticket.

Forgotten Password

If you do not remember your password, please contact Customer Service.

SolarWinds just released NPM 10.4.1 service releases. It addresses most painful issues and bugs as well as adds improvements in web based custom property editor.

You can download this version from customer portal and upgrade your NPM installation. Feel free to check NPM 10.4.1 release notes for more details.

SolarWinds Orion Network Performance Monitor 9.1 - Service Pack 5

ftp://ftp.solarwinds.com/Orion/ServicePack/Orion9.1-SP5.zip 

This service pack requires Orion Network Performance Monitor 9.1 (Orion NPM 9.1), and it should be installed on all Orion Network Performance Monitor servers, including any and all Additional Poller, Additional Website, and Hot Standby servers.

Orion NPM version 9.1 Service Pack 5 addresses the following issues:
- CPU Load and Percent Memory Utilization data now display correctly for SNMPv3 devices.
- Interfaces on SNMPv3 devices no longer display status as UNKNOWN.
- The Report schema has been updated to better accommodate the requirements of future Orion module development.
- A web error has been corrected by changing the method used to cache connections to the Orion server.
- Custom properties are no longer overwritten or lost when an Orion module is installed or upgraded.

In addition, Orion NPM version 9.1 Service Pack 5 updates the Job Engine to better accomodate the requirments of future Orion module development.  

Orion NPM version 9.1 Service Pack 4 addressed the following issues:
- The stored values used in the calculation of data for counter-type Universal Device Poller resources have been corrected.
- Users without administrative privileges are now able to change the passwords to their own web console user accounts.
- Manual edits to properties associated with monitored devices are no longer overwritten when the devices are either updated or rediscovered.
- The web console is no longer limited to 10 simultaneous user sessions per half hour.
- This service pack provides the invoke method that is required by other Orion modules, including Orion Network Configuration Manager (Orion NCM).

Orion NPM version 9.1 Service Pack 3 addressed the following issues:
- SNMP traps now correctly execute actions based on multiple rules.
- Orion NPM now properly respects requests to stop trap processing.
- Custom property values may now be defined using variables, or macros, following the ${VARIABLE} format.
- In the web console Node Management view, nodes and groups are now sorted alphabetically when grouped using custom properties. 
- The list of results obtained using the Search Nodes resource now provides both the device name and the value of the searched property for all search matches.
- Filtering performance for the Syslog view in the web console has been improved.
- The AJAx-enabled All Nodes resource now displays all defined, top-level node groups, regardless of the number of groups.
- Links included in Orion reports now use the same server name format used to locate the report initially. For example, if a report is accessed using a fully qualified domain name (FQDN), all links within the accessed report will also use the FQDN.
- The Unmanage button now functions as designed on both the APM Application Details view and the Node Details view.
- An issue resulting in blocked access to Node Management for users accessing the web console remotely using Integrated Windows Authentication has been fixed. 
- The Configuration Wizard now correctly reports failures to register OrionNPMWeb.dll when the user running the Configuration Wizard does not have required write permissions.
- Improper log level settings resulting in excessive writing to npm.jobs.log and businesslayer.log have been fixed.
- Default thresholds for predefined High Transmit/Receive Percent Utilization alerts have been changed. The default trigger threshold has been changed from 2% to 75% for triggering an alert event. The default threshold for resetting a High Transmit/Receive Percent Utilization alert has been changed from 1% to 50%.
- The variable ${Node.Status} now correctly reports node status for interface alerts.
- An issue with retrieving printable reports using the Report Scheduler has been fixed.
- The Orion Web Console now properly handles the "Last Month" time period option. 

In addition, a new version of the Job Engine in Orion NPM version 9.1 Service Pack 3 corrected the following issue:
- Universal Device Pollers no longer cause CPU utilization spikes and Job Engine crashes.

Orion NPM version 9.1 Service Pack 2 addressed the following issues:
- An issue where some installations incorrectly reported CPU usage on ESX servers has been fixed.
- Changes to interface captions are now correctly propagated upon network rediscovery.
- Errors encountered when calculating minimum, maximum, and average CPU usage on virtual machines have been corrected.
- Requirements sections in all Orion NPM documentation have been updated as follows: "Requirements - Operating System: Windows 2003 Server (32-bit or 64-bit) including R2, with IIS installed, running in 32-bit mode."
- MAC addresses are now properly displayed when sent in a trap message.
- Printable versions of the Alerts, Syslog, and Traps views in the Orion Web Console are now available.
- Report Writer now recognizes filter conditions defined using custom properties of the Property Type "Memo".
- Advanced Alerts tested in languages other than "English (United States)" now work correctly.
- Orion Web Console installations using Integrated Windows Authentication no longer require redundant authentication to launch the web console.
- Interface Status and Node Status variables now report verbal instead of numerical values, as designed.
- A SQL error encountered when monitoring ESX Servers before CPU shares have been assigned to hosted virtual machines has been fixed.
- An issue where custom property names were appearing when they were actually undefined has been corrected.
- The "Unmanage node" dialog in the Web Console Node Management utility now properly respects regional settings.
- The List of Virtual Machines resource in the Orion Web Console now detaches as designed.
- For users without required privileges, community strings are now hidden in the Traps view of the Orion Web Console.
- The "View All" button in the Thwack - Latest Universal Device Pollers resource now functions correctly.
- Percent Utilization charts, both in System Manager and in the Orion Web Console, are now consistent.
- An unnecessary instruction in the documentation related to configuring Pass-through Authentication for the web console has been removed.
- Searching by custom date/time has been restored to Syslog and Traps views in the web console.
- An issue resulting in a failure to properly generate the Phone Details view for Orion installations including VoIP Monitor has been fixed.
- Syslog, Alerts, and Traps views in the Orion Web Console now refresh automatically without generating postback warnings.
- An issue resulting in an Orion Website Error when editing interfaces in Orion NPM installations including NetFlow Traffic Analyzer has been fixed.
- The Toolset Integration feature available in interface list resources on the Node Details view now functions correctly.
- Report Writer now correctly recognizes filter conditions defined using custom properties newly available in Orion NPM 9.1.
- SNMP validation performed while managing nodes in the web console now uses the correct poller.
- Rule-based coloring of listed traps has been restored to the Traps view of the Orion Web Console.
- The date picking tool in the "Unmanage node" dialog has been fixed to correctly show dates in November.
- The "Unmanage node" dialog in the Web Console Node Management utility now properly displays data and time.
- The web node management utility now works correctly for the case where a monitored virtual machine keeps 12-hour time while the associated SQL Server database instance keeps 24-hour time.
- Support for missing filter parameters in both the Syslog and the Traps views of the Orion Web Console has been restored. 
- An issue related to the sequential sorting of results in Universal Device Poller Top XX resources has been fixed.

In addition, a new version of the Job Engine in Orion NPM version 9.1 Service Pack 2 corrected the following issue:
- The Job Engine now updates automatically after installing service packs.

Orion NPM version 9.1 Service Pack 1 addressed the following issues
 - In Orion NPM version 9.1, The option to roll up status, i.e. display the worst-case status of any child object as the status icon of the parent object, is enabled by default for maps and node lists. To configure this option or to return to the status icon setting of pre-9.1 versions of Orion NPM, complete the following steps:

   1. Log on as an administrator to your Orion Web Console. 

   2. Click Admin in the Views toolbar. 

   3. Click Web Console Settings in the Settings grouping of the Orion Website Administration page. 

   4. Select either of the following options as your Status Rollup Mode: 

      - If you want the parent node status icon to show the worst status of all child devices, select Show Worst Status. 

      - If you only want the parent node status icon to show as yellow (warning) if there are problems with any or all child devices, select Mixed Status shows Warning. 

   5. Click Submit.

 - The service pack executable is now signed.
- The ${VMPollingJobID} variable, formerly referred to as a macro, has been removed.
- An issue involving chart data that was missing in certain circumstances has been fixed.
- Further explanation of the function of Syslog message filtering has been added to the Syslog web console view.
- It is now possible to add new devices to the Orion database using loopback addresses in seed files.
- You are now properly notified if you reach your license limit while adding a node or volume.
- The URL provided by default in the Orion Report Scheduler New Job Wizard has been corrected to use the hostname of the Orion NPM server, instead of 127.0.0.1.
- Custom properties no longer disappear from the Custom Property for Nodes\Interfaces\Volumes resource after they are updated in the Edit Custom Node Property resource.
- VMware Min/Max/Avg charts currently report CPU Utilization values correctly. 
- Percent Availability gauges have been reformatted to only display whole number percentages.
- The Universal Device Poller now properly parses IP address results.
- Web console Summary charts now display as designed for the This Month time period.
- Universal Device Poller charts now properly respect custom time periods.
- The Universal Device Poller currently allows grouping by custom properties that are floating point numbers.
- For each hosted virtual machine, the Virtual Machine Details resource now displays the percentage of memory assigned by the ESX server on which the virtual machine is hosted.
- The Current Percent Utilization of Each Interface resource now properly respects Toolset Integration rights.
- Icons in the Node Details resource have been realigned.
- The Configuration Wizard no longer fails if the selected website is configured with Windows Active Directory (AD) authentication.
- Virtual machine status is now displayed correctly, even when Orion is not managing the ESX server on which the selected virtual machine is hosted.
- When the status of a managed node is changed to unmanaged, the changed node management status is no longer reflected in the displayed status of any of the groups to which the now unmanaged node formerly belonged.
- Report Writer can now correctly filter results using the Comments custom property.
- The Orion node tree can now properly expand groups that are named using non-ASCII characters.
- Orion NPM now uses the correct object ID (OID) to determine the status of virtual machines on an ESX server.
- Emailed reports no longer attempt to access C:\NetPerfMon\view.asp.
- The View Chart Data option for Min/Max/Avg charts now correctly displays both Min and Max values.
- The Time of Day option that is available when configuring an alert action now accepts time periods that cross midnight (e.g. 8:00 PM to 5:00 AM).
- Chart Size options for Width and Height are now properly recognized for customizeable charts.
- Updates to custom properties in the Edit Custom Node Property resource now work correctly.
- The correct chart title is now displayed when you click a gauge to view its corresponding chart.
- Managing a view to change the order of displayed resources no longer results in an error.
- ESX Server resources currently report CPU Utilization values correctly.
- Changes made to any Universal Device Poller chart using the corresponding Custom Chart page are now properly respected.
- The correct title is now displayed when you click Refresh after editing a chart title on a Custom Chart page.
- The Select All and Deselect All buttons have been restored to their proper function on the Syslog view. 
- Global settings regarding the interval between node rediscoveries are now properly respected for new devices added using Web Node Management.
- A new option has been provided for handling nodes with undefined custom properties. These nodes are now either grouped as Unknown or the assigned custom property for which they are undefined is ignored for grouping purposes.
- Automatic login configured using a DirectLink account now works correctly when using Windows Active Directory (AD) authentication.
- The full URL for any Orion NPM chart is now available for copying into Custom HTML or Text resources.
- Orion NPM is currently insensitive to special characters in usernames.
- Virtual machines are removed from the Orion database if they are no longer detected on a monitored ESX server.
- Custom property values that include a single quote (') are now acceptable for grouping (e.g. O'Hare is now an acceptable custom property for grouping).
- The Orion database no longer stores negative values for the memory utilization of suspended virtual machines.
- Viewing Raw or Chart Data for Universal Device Poller charts no longer results in an error.
- Traps and Syslog views are now available to users in locales other than EN-US.
- Filtering for Syslog messaging and Traps now works correctly when Syslog or Traps views are accessed from other Orion resources. 
- Report Scheduler now provides correctly formatted chart and gauge image URLs for emailed reports.
- The virtual machine configuration file location may now contain up to 250 characters.
- The time required to complete database maintenance has been decreased significantly.

A new version of the Job Engine in Orion NPM version 9.1 Service Pack 1 corrected the following issue:

 - Job Engine SDF file corruption no longer occurs.

To install this service pack, run Orion-9.1-Update.exe or Orion-9.1-Update-Eval.exe.

The following files, using the default installation path, are updated during installation of this service pack: 

C:\Program Files\SolarWinds\Orion\AlertingEngine.exe
C:\Program Files\SolarWinds\Orion\AlertManager.exe
C:\Program Files\SolarWinds\Orion\ConfigurationWizard.exe
C:\Program Files\SolarWinds\Orion\CustomPropertyEditor.exe
C:\Program Files\SolarWinds\Orion\LogAdjuster.exe
C:\Program Files\SolarWinds\Orion\LogLevelAdjuster.txt
C:\Program Files\SolarWinds\Orion\NetPerfMon Initial Configuration.NPMWebBackup
C:\Program Files\SolarWinds\Orion\NetPerfMon.Charts
C:\Program Files\SolarWinds\Orion\NetPerfMon.DBStructure
C:\Program Files\SolarWinds\Orion\NetPerfMon-WebSite.zip
C:\Program Files\SolarWinds\Orion\Orion.diagnostics
C:\Program Files\SolarWinds\Orion\Orion8NetPerfMon.dll
C:\Program Files\SolarWinds\Orion\OrionCoreDatabaseScheme.dbConfig
C:\Program Files\SolarWinds\Orion\OrionNetPerfMon.exe
C:\Program Files\SolarWinds\Orion\OrionNPMMapEngine.dll
C:\Program Files\SolarWinds\Orion\OrionNPMWeb.dll
C:\Program Files\SolarWinds\Orion\OrionPermissionChecker.exe
C:\Program Files\SolarWinds\Orion\OrionPermissionChecker.exe.config
C:\Program Files\SolarWinds\Orion\OrionReportScheduler.exe
C:\Program Files\SolarWinds\Orion\OrionReportWriter.exe
C:\Program Files\SolarWinds\Orion\OrionReportWriter.Schema
C:\Program Files\SolarWinds\Orion\OrionWebBackup.exe
C:\Program Files\SolarWinds\Orion\SNMPv7.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.Common.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.ConfigurationWizard.Common.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.ConfigurationWizard.Plugin.Common.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.NPM.BusinessLayer.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.NPM.BusinessLayer.dll.config
C:\Program Files\SolarWinds\Orion\SolarWinds.NPM.Common.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.NPM.Jobs.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.NPM.Jobs.dll.config
C:\Program Files\SolarWinds\Orion\SolarWinds.Orion.MacroProcessor.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.PermissionChecker.dll
C:\Program Files\SolarWinds\Orion\SonarDiscovery5.dll
C:\Program Files\SolarWinds\Orion\SWAlertEngine8.dll
C:\Program Files\SolarWinds\Orion\SWTrapService.exe
C:\Program Files\SolarWinds\Orion\UniversalDevicePoller.exe
C:\Program Files\SolarWinds\Orion\WebsitePermissions.xml

For more information, contact Technical Support at www.solarwinds.com/support.

The NPM 10.2.2 Service Release is now available for download in your customer portal.

This service release is primarily focused on bug fixes. You can view the full set of release notes, including problems fixed here.

Fixes in NPM 10.2.2

• An      issue resulting in gaps in data for devices polled using SNMPv3 has been      resolved.
• Basic      alert actions are no longer automatically disabled on upgrade.
• Rules      that include Not Equals are now parsed correctly in traps filters.

Mav

SolarWinds Orion NetFlow Traffic Analyzer 3.1 - Service Pack 2

ftp://ftp.solarwinds.net/NetFlow/ServicePack/Netflow3.1-SP2.zip

This service pack requires Orion NetFlow Traffic Analyzer 3.1 (Orion NTA 3.1).

To install this service pack, extract and then run the Netflow-3.1-Update.exe file.

Orion NTA version 3.1 Service Pack 2 addresses the following issues:
 - A condition where TCP traffic was not monitored if it passed through any unmonitored interfaces has been corrected.
 - It is now possible to disable NetBIOS resolution on the Edit Global Settings page (Admin > NTA Settings > Global Settings > Edit) by clearing the "Enable NetBIOS resolution of endpoints" option.
 - Data from unmonitored ports is no longer deleted during daily database maintenance if the "Retain unmonitored Ports Data" setting is checked on the Edit Global Settings page.
 - Access to Engineer's Toolset functionality using the right-click menu has been restored in Internet Explorer versions 6 and 7.
 - Country information for NetFlow-enabled devices monitored by Orion NTA is now correctly updated and verified.
 - Links to the Protocol Details view from Conversation Details resources now function correctly.
 - The size and weight of fonts used to display NetFlow events in Orion Last XX Events resources have been corrected.
 - The NetFlow Traffic View Builder application now limits IP address group filtering to only those IP address groups enabled on the NetFlow Settings page.
 - Database maintenance events related to Orion NTA are now listed in the Last XX Traffic Analysis Events resource located by default on the NTA Summary view.
 - Links to the Application Details view from Conversation Details resources now function correctly.
 - The label for service port 1352, formerly "Lotus Note", has been corrected to "Lotus Notes".
 - Top XX Countries resources now properly handle the rare case where column names in the Orion database are duplicated.
 - Top XX Countries resources now display the correct number of countries.
 - Charts in Orion NTA installations using non-USA regional settings now display time in 24-hour format.

Orion NTA version 3.1 Service Pack 1 addressed the following issues:
 - The default time period units for Orion NTA resources are no longer reset to minutes when the Edit Global Settings view is loaded.
 - The Endpoint Details view now displays correctly after clicking an endpoint in a Conversation History resource.
 - Resources now show real-time data on both refresh and page-back in all browsers.
 - Data compression priority options have been adjusted to correctly handle the retention of uncompressed data for periods as short as 15 minutes.
 - Orion NTA no longer locks up when both the NetFlow Node Details and the NetFlow Summary views are opened at the same time that data compression is occurring.
 - Cached data is now properly handled before data compression is initiated.
 - Resources and charts now display data correctly for all nodes with a SysObjectID containing the string "1.3.6.1.4.1." followed by a vendor number.
 - Top XX Countries charts and resources now correctly display country data.
 - IP address searches are now allowed to return results starting with "0", as in 0.XX.XX.XX.
 - Filters based on the exclusion of designated IP address groups now function correctly.
 - Displayed values for traffic are no longer doubled when the source or destination IP address is within the overlap of two excluded IP address groups.
 - Data from unmonitored ports is now properly deleted both when the destination port number is lower than the source port number and when the source port number is lower than the destination port number.
 - A data retrieval error for Top XX Conversations resources has been fixed.
 - All expired flows are now deleted from the Orion database as designed.
 - Clearing the unresolved IP address cache no longer causes timeouts.
 - Network-wide Top XX Protocols, Top XX Types of Service, and Top XX IP Address Groups resources now display the correct number (XX) of protocols, types of service, and IP address groups, respectively.
 - An out of Memory condition occurring during the database migration of Orion NTA installations that are monitoring large numbers of nodes has been corrected.
 - Packet processing conditions have been reconfigured to improve performance.
 - Launching Orion NTA from the Start menu now works correctly for Orion NTA installations on older versions of Orion Network Performance Monitor that use non-default ports for the Orion Web Console.
 - IP Address Group Details views now display data that is consistent with corresponding Top XX IP Address Group resources.
 - The NetFlow Receiver Service no longer restarts when a resolved hostname ends with a period (.).

The following files are modified when you install this service pack:
- \Program Files\SolarWinds\Orion\TrafficAnalysis-WebSite.zip
- \Program Files\SolarWinds\Orion\NetFlow.Diagnostics
- \Program Files\SolarWinds\Orion\NetFlowDatabaseScheme.dbConfig
- \Program Files\SolarWinds\Orion\SolarWinds.ConfigurationWizard.Plugin.NetFlow.dll
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\IP2Country.cfg
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\NetflowService.exe
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\NetflowService.exe.config
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\NetflowConfig.dll
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\NetflowDatabaseMaintenance.exe
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\NetflowDatabaseMaintenance.exe.config
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\NetflowReporting.dll
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\NetflowWeb.dll
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Netflow.DataBaseMaintenance.dll
- \Program Files\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Orion.NetFlow.dll

The following files are added when you install this service pack:
- No files are added with this Service Pack.

For more information, contact Technical Support at www.solarwinds.com/support.

SolarWinds Orion Network Performance Monitor 10.0 - Service Pack 1 is now available and can be downloaded from the customer portal 

This service pack requires Orion Network Performance Monitor 10.0 (Orion NPM 10.0), and it should be installed on all Orion Network Performance Monitor servers, including any and all Additional Poller, Additional Website, and Hot Standby servers.

Orion NPM version 10.0 Service Pack 1 provides the following features:

•  Orion NPM can now be installed on Windows Servers on which Federal Information Processing Standards (FIPS) are enabled.
•  A new NPM Network Topology resource showing how monitored devices are directly connected.
•  The SolarWinds Information Service (SWIS) has been updated to version 2.3.
•  The SolarWinds Job Engine has been updated to version 1.5.

Note: Orion NPM installations on Windows server 2008 R2 and Windows 7 require a Microsoft hotfix to realize the FIPS-compatibility features of this service pack. For more information about this required Microsoft hotfix, see http://support.microsoft.com/kb/981119.

Orion NPM version 10.0 Service Pack 1 addresses the following issues:

•  The variable ${APM_ApplicationAlertsData.APM_ApplicationAlertsDataDetailsURL} is now available.
•  The orientation of radial MOS gauges has been corrected to display more intuitively.
•  The y-axis scaling of packet loss charts has been improved to better display low values.
•  An improved algorithm is now used to upgrade Syslog tables containing more than 1 million records.
•  Help links from ancillary Orion NPM applications have been corrected.
•  Web console views containing the VoIP Interfaces resource now display correctly.
•  Reports are now grouped and sorted consistently between the web console and Report Writer.
•  The Configuration Wizard now properly sets the default database for both new Orion NPM user accounts and exisiting users using new databases.
•  A JavaScript error condition arising when notes are included with alerts in the web console has been corrected.
•  Sorting on the Last 250 events report no longer generates a "No activity to report" error.
•  A RunQuery failure encountered when grouping is set after applying custom properties to an interface has been fixed.
•  Alert actions are now properly suppressed for objects in the Unmanaged state.
•  External nodes are no longer displayed in the Nodes with High Response Time resource.
•  Polling and retention settings are no longer reset to default values on upgrade to Orion NPM 10.0.
•  An error preventing access to the Node Details view for some non-administrative users has been corrected.
•  A condition preventing access to the Alerts and Events views in the web console has been corrected.
•  Typographical errors in the web console have been corrected.
•  An issue with the Toolset Integration that prevents the correct display of web console views has been fixed.
•  "Interface Disappeared" events are no longer generated for interfaces designated as Unmanaged.
•  Interface filtering options have been restored to the Custom Property Editor.
•  The performance of selected daily reports has been improved.
•  An issue related to maintaining wireless data while upgrading to Orion NPM version 10.0 has been corrected.
•  Orion NPM now correctly parses MAC addresses starting with non-zero values for Cisco thin access points.
•  An error related to installation of the NPM Update Descriptor package has been resolved.
•  License Manager now displays correct version information after upgrade to Orion NPM version 10.0.
•  Report preview functionality has been restored for reports with the "Group historical data by days" option enabled.
•  DateTime custom properties are now correctly formatted and displayed in Web Node Management views.
•  Traps maintenance, including the deletion of old trapvarbinds, has been accelerated.

To install this service pack, run Orion-10.0-Update.exe or Orion-10.0-Update-Eval.exe.

The following files, using the default installation path <Volume>:\Program Files\Solarwinds\Orion\, are updated during the installation of this service pack:

• AccountLimitationBuilder.exe
• AlertingEngine.exe
• AlertManager.exe
• ConfigurationWizard.exe
• ConfigurationWizard.exe.config
• CustomPropertyEditor.exe
• MonitorPollingEngines.exe
• NetPerfMon-WebSite.zip
• OrionCoreDatabaseRestructure.dbConfig
• OrionCoreDatabaseScheme.dbConfig
• Orion.Diagnostics
• OrionNetPerfMon.exe
• OrionReportScheduler.exe
• OrionReportWriter.exe
• OrionWeb.dll
• Orion8NetPerfMon.dll
• ResetWriteTime.exe
• SolarWinds.BusinessLayerHost.exe.config
• SolarWinds.ConfigurationWizard.Common.dll
• SolarWinds.ConfigurationWizard.Plugin.Common.dll
• SolarWinds.ConfigurationWizard.Plugin.Orion.dll
• SolarWinds.JobEngine.Contract.dll
• SolarWinds.Licensing.Framework.dll
• SolarWinds.NPM.Base.dll
• SolarWinds.NPM.Common.dll
• SolarWinds.Orion.Core.BusinessLayer.dll
• SolarWinds.Orion.Core.Common.dll
• SolarWinds.Orion.Core.Discovery.Jobs.dll.config
• SolarWinds.Orion.Core.VMware.Jobs.dll
• SolarWinds.Orion.MacroProcessor.dll
• StopService.exe
• SWAlertEngine8.dll
• SWToolSet.exe
• UniversalDevicePoller.exe.config
• Modules\NPM.xml
• Modules\Orion.xml
• NPM\NpmDatabaseScheme.dbConfig
• NPM\NpmResourceConfig.xml
• NPM\NpmWebsite.zip

The following file is also updated:

• <Volume>:\Documents and Settings\All Users\Application Data\SolarWinds\Installers\JobEngine.msi

For more information, contact Technical Support at www.solarwinds.com/support.

There are a lot of capabilities to help businesses with Application Performance Management - from resource monitoring, to transaction monitoring and using analytics to synthesize information for proactive problem prevention.  We want to know what APM capabilities businesses are actually using or are planning to use, and what capabilities have yielded positive results.  Click here to take this short survey.

All,

let me please inform you there is a UDT Service Release 2 available for downloading at the customer portal.

The main scope of this release is:

• Improved database maintenance performance
• Improved performance of the Domain Controllers management page
• Improved performance of All Network Connections resource
• Port Shutdown now works for nodes assigned to additional pollers
• Interface descriptions are now available for 3Com switches
• Audit log for port shutdown reports the user name of the user that shuts down a port

SolarWinds Engineer's Toolset 9.2  - Service Pack 1

This Service Pack requires SolarWinds Engineer's Toolset version 9.2.

ftp://ftp.solarwinds.net/Toolset/ServicePack/Toolset9.2-SP1.zip

This service pack includes fixes for the following issues:

• Corrects Bandwidth Gauge computation issue 
• Resolves the following issues in Switch Port Mapper:
  • Certain IP addresses not mapping
  • MAC addresses not returned from some devices
  • Missing DNS name for some devices that only return MAC addresses
  • Nortel switch stacks not mapping correctly
  • Issues with Cisco 2950 and 3550s with IOS 12.21
  • VLANs not mapping
    

To install this service pack, complete the following procedure:

1. Expand the zip file to a temporary location.
2. Run Update.exe.
   

For more information, please contact Technical Support at http://www.solarwinds.com/support

SolarWinds Orion VoIP Monitor 2.0 - Service Pack 1

This service pack requires Orion VoIP Monitor 2.0.

Licensed version only -ftp://ftp.solarwinds.net/VoIP/2.0/VoIP-2.0-Update.zip

Service Pack 1 resolves the following issues:

- A memory leak related to SNMP requests is now fixed.
- The maximum number of allowed threads is no longer a global setting;  instead, it is now configurable by poller.
- Maximum measured values for latency and jitter are now 2500 and 500, respectively.
- An issue that generated an "Incorrect syntax near 's' while polling CallManager" error is now fixed.
- An issue that generated a "No Such Name" error when polling CallManager nodes is now fixed
- VoIP alerts now function correctly.
- Sites Overview and Call Path resources now indicate device status.


To install this service pack, run VoIP-2.0-Update.exe.

The following files, using the default installation path, are updated during the service pack installation:
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Common.SnmpNet.Voip.dll
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Net.SNMP.dll
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.BusinessLayer.exe.config
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.CCM.dll
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.Data.dll
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.IpSla.dll
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.Monitoring.dll
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.Web.dll
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.Service.exe
C:\Program Files\Solarwinds\Orion\VoIP Monitor\SolarWinds.Orion.Voip.Service.exe.config
C:\Program Files\Solarwinds\Orion\Schemas\VoIP.FieldFormats
C:\Program Files\Solarwinds\Orion\Schemas\VoIP.NetObjects
C:\Program Files\Solarwinds\Orion\Schemas\VoIPCallManager.NetObjectSchema
C:\Program Files\Solarwinds\Orion\Schemas\VoIPQoS.NetObjectSchema
C:\Program Files\Solarwinds\Orion\VoIPDatabaseScheme.dbConfig
C:\Program Files\Solarwinds\Orion\VoIPMonitor-Website.zip


For more information, contact Technical Support at  www.solarwinds.net/support.

We are looking to hire an expert on SolarWinds system as a consultant. The consultant should be able to configure SolareWinds that is running on our client servers. The configuration includes sending emails to several parties when something happens.

Few example of email content that we need to send are mentioned below between {{{{ and }}}}:

{{{{

SolarWinds Alert for: < server name > . This server has not responded to pings for the last 5 min.

IP Address: xx.xx.xx.xxxx

Time of Alert: < date / time >

ID Number of Alert: 828282828

Link to Alert: xxxxxxxxxxxxxxxxxxx

}}}}

{{{{

SolarWinds Alert for: < server name > The Logical Disk Free Space for drive < drive > is less than 25%

IP Address: xx.xx.xx.xxxx

Time of Alert: < date / time >

ID Number of Alert: 828282828

Link to Alert: xxxxxxxxxxxxxxxxxxx

}}}}

(< serve name > will be substituted with actual server name. < date / time > will be substituted with actual values of date and time of when that alert occurred).

Please send your resume and describe your previous experience in SolarWinds configuration.

Please send your responses to unified.dispatch.jobs @ gmail . com

NPM 10.5 is in Release Candidate phase. That means you may get if from your customer portal or download directly via this short survey.

RC version is fully supported by SolarWinds support and it is regular update for your production NPM server.

Please feel free to use our Release Candidate forum http://thwack.solarwinds.com/thread/56293

SolarWinds Orion Network Performance Monitor 9.5.1 is now generally available from the customer portal.  For those who participated in the Release Candidate program, RC2 is the final build so there is no need to upgrade if that was the last build you installed.

Who should install 9.5.1?

We’ve fixed a number of bugs in Orion NPM v9.5.1 and made a few enhancements along the way:

• Network Objects on Events, Syslog, and Traps views now load more quickly and are sorted more intuitively.
• The stability and performance of Orion NPM polling engines have been improved.
• Updated version of the Job Engine to increase product performance\
• Memory leaks related to Orion modules and Orion Web Console reports have been fixed.

Release Notes

For a complete list of changes, please view the release notes.

If you are not experiencing any issues with your Orion NPM that relates to the above, please delay your upgrade until the Release Candidate of Orion NPM 10.0.  We expect the RC to release in the next couple months.  For details, please visit If you're curious as to what we're working on... for details on the upcoming RC.

Customer Portal Issues

If you are having trouble gaining access to your portal or have portal questions, please contact our Customer Service Team at customerservice@solarwinds.com.

Tech Support

If you have any install issues with Orion NPM, please check the Orion NPM forum or open a Support Ticket.

Forgotten Password

If you do not remember your password, please contact Customer Service.

SolarWinds Engineer's Toolset 9.2  - Service Pack 1

This Service Pack requires SolarWinds Engineer's Toolset version 9.2.

ftp://ftp.solarwinds.net/Toolset/ServicePack/Toolset9.2-SP1.zip

This service pack includes fixes for the following issues:

• Corrects Bandwidth Gauge computation issue 
• Resolves the following issues in Switch Port Mapper:
  • Certain IP addresses not mapping
  • MAC addresses not returned from some devices
  • Missing DNS name for some devices that only return MAC addresses
  • Nortel switch stacks not mapping correctly
  • Issues with Cisco 2950 and 3550s with IOS 12.21
  • VLANs not mapping
    

To install this service pack, complete the following procedure:

1. Expand the zip file to a temporary location.
2. Run Update.exe.
   

For more information, please contact Technical Support at http://www.solarwinds.com/support

SolarWinds just released NPM 10.4.1 service releases. It addresses most painful issues and bugs as well as adds improvements in web based custom property editor.

You can download this version from customer portal and upgrade your NPM installation. Feel free to check NPM 10.4.1 release notes for more details.

We are looking to hire an expert on SolarWinds system as a consultant. The consultant should be able to configure SolareWinds that is running on our client servers. The configuration includes sending emails to several parties when something happens.

Few example of email content that we need to send are mentioned below between {{{{ and }}}}:

{{{{

SolarWinds Alert for: < server name > . This server has not responded to pings for the last 5 min.

IP Address: xx.xx.xx.xxxx

Time of Alert: < date / time >

ID Number of Alert: 828282828

Link to Alert: xxxxxxxxxxxxxxxxxxx

}}}}

{{{{

SolarWinds Alert for: < server name > The Logical Disk Free Space for drive < drive > is less than 25%

IP Address: xx.xx.xx.xxxx

Time of Alert: < date / time >

ID Number of Alert: 828282828

Link to Alert: xxxxxxxxxxxxxxxxxxx

}}}}

(< serve name > will be substituted with actual server name. < date / time > will be substituted with actual values of date and time of when that alert occurred).

Please send your resume and describe your previous experience in SolarWinds configuration.

Please send your responses to unified.dispatch.jobs @ gmail . com

There are a lot of capabilities to help businesses with Application Performance Management - from resource monitoring, to transaction monitoring and using analytics to synthesize information for proactive problem prevention.  We want to know what APM capabilities businesses are actually using or are planning to use, and what capabilities have yielded positive results.  Click here to take this short survey.

All,

let me please inform you there is a UDT Service Release 2 available for downloading at the customer portal.

The main scope of this release is:

• Improved database maintenance performance
• Improved performance of the Domain Controllers management page
• Improved performance of All Network Connections resource
• Port Shutdown now works for nodes assigned to additional pollers
• Interface descriptions are now available for 3Com switches
• Audit log for port shutdown reports the user name of the user that shuts down a port

Howdy Folks

I have NCM job running to "Execute Command Script on Devices" for my cisco devices every night, the cmd is "copy run start".

The job log shows that Solarwinds was successful in running the script for my cisco device, Nexus 7010, IOS 5.2.9.

On my Nexus 7010 switch logs it shows that the script failed to save my switch config, this happens every night.

"2014 Jan 16 01:32:56 %SYSMGR-2-CFGWRITE_USER_ABORT: Configuration copy aborted by the user.

2014 Jan 16 01:32:56 %SYSMGR-3-CFGWRITE_FAILED: Configuration copy failed (error-id 0x401E0000)."

It takes 1 minute to save the config on the Nexus 7010.

Is there a way for me to set Solarwinds to wait longer, like 90 sec, before exiting the script?

 SolarWinds Orion 8.5.1 - Service Pack 3

This service pack requires Orion 8.5.1.

 
  Production: ftp://ftp.solarwinds.net/Orion/ServicePack/Orion8.5.1-SP3.zip

Evaluation:  ftp://ftp.solarwinds.net/Orion/ServicePack/Orion8.5.1-SP3-Eval.zip

Service Pack 3 includes a new web resource named "All Nodes - Tree (AJAX)". This is an incrementally loaded version of the "All Nodes - Tree" resource that appears on the Network Summary Home view by default. This new AJAX resource should perform better when monitoring  a larger number of nodes. To support this resource, the Microsoft ASP.NET AJAX Extensions package (ASPAJAXExtSetup.msi) is installed with SP3.

Service Pack 3 resolves the following issues:
- CPU load is now polled correctly for Windows devices with a large number of processes
- Alert actions now work correctly with day of week filtering
- Maps with non-ASCII names now appear correctly on the website
- Execution of an external program or of VBScript with parameters now works correctly for Advanced Alert Actions and Trap rules
- Alert Engine no longer repeatedly reports database connection errors
- Database Details web page no longer results in a timeout error
- Edit Custom List of Reports resource no longer results in a "Page cannot be found" error
- The Report from Orion Report Writer resource now loads asynchronously
- Website accounts are now configured correctly if Application Monitor is installed before the Configuration Wizard is run
- A memory leak is fixed in the Custom Poller service
- Web account limitations are now honored in Interface Traffic 95th Percentile reports
- "The passed ordinal is out of range" error no longer occurs when upgrading certain older databases
- Interface Traffic 95th Percentile reports no longer fail when throughput exceeds 2 GBps
- Old OrionWeb.log files are now deleted automatically
- The service pack version number is now available in the website footer
 
This service pack includes the following fixes that were resolved in Service Packs 1 and 2:
- Repeat intervals for alerts are no longer limited to 8 hours
- The SolarWinds.Net Windows Event Log now overwrites as needed, eliminating the "SolarWinds.Net log file is full" message
- New databases are now created case insensitive, even if the server default is case sensitive
- CPU load is now polled correctly for Cisco devices that do not support the CISCO-PROCESS-MIB
- Some missing Cisco devices are now correctly identified
- The Alerting Engine service is now disabled by default on the Hot Standby, Additional Website, and Additional Poller installs to reduce database contention
- Syslog reports can now be configured
- Improvements to the Custom Polling Service allow it to keep up with larger custom polling configurations
- The ability to set a subtitle is restored for the All Nodes resource
- Clicking the Manage button now immediately remanages the node
- Account Limitations now work correctly with Windows Authentication
- Account information is now removed from emails sent with Report Scheduler
- Additional diagnostic information is now available to the diagnostic tool
- All Nodes resource works correctly when Level 1 grouping is "None"
- Unmanaging a node now immediately updates node status to Unmanaged
- ICMP packets are no longer empty by default
- An HTML link entered for a device contact will now be shown as a link on the website

 
To install this service pack, run update.exe.

The following files, using the default installation path, are updated during service pack installation:
C:\Program Files\SolarWinds\Orion\AlertingEngine.exe
C:\Program Files\SolarWinds\Orion\AlertManager.exe
C:\Program Files\SolarWinds\Orion\ConfigurationWizard.exe
C:\Program Files\SolarWinds\Orion\NetPerfMon.DBStructure
C:\Program Files\SolarWinds\Orion\NetPerfMon-WebSite.zip
C:\Program Files\SolarWinds\Orion\Orion.Diagnostics
C:\Program Files\SolarWinds\Orion\Orion8NetPerfMon.dll
C:\Program Files\SolarWinds\Orion\OrionCoreDatabaseScheme.dbConfig
C:\Program Files\SolarWinds\Orion\OrionCustomPollingService.exe
C:\Program Files\SolarWinds\Orion\OrionNPMWeb.dll
C:\Program Files\SolarWinds\Orion\OrionReportWriter.cfg
C:\Program Files\SolarWinds\Orion\OrionWebBackup.exe
C:\Program Files\SolarWinds\Orion\OrionReportWriter.Schema
C:\Program Files\SolarWinds\Orion\Reports\95th Percentile Traffic Rate - Last 7 Days.OrionReport
C:\Program Files\SolarWinds\Orion\Reports\95th Percentile Traffic Rate - Last_Month.OrionReport
C:\Program Files\SolarWinds\Orion\Reports\95th Percentile Traffic Rate - This_Month.OrionReport
C:\Program Files\SolarWinds\Orion\SolarWinds.ConfigurationWizard.Common.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.ConfigurationWizard.Plugin.Common.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.ConfigurationWizard.Plugin.Orion.dll
C:\Program Files\SolarWinds\Orion\SolarWinds.Orion.Common.dll
C:\Program Files\SolarWinds\Orion\SWAlertActions8.dll
C:\Program Files\SolarWinds\Orion\SWAlertEngine8.dll
C:\Program Files\SolarWinds\Orion\SWDiscovery.cfg
C:\Program Files\SolarWinds\Orion\SyslogService\SyslogService.exe
C:\Program Files\SolarWinds\Orion\TrapService\SWTrapService.exe
C:\Program Files\SolarWinds\Orion\URLRewrite.conf


For more information, contact Technical Support at www.solarwinds.net/support.