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thwack Monthly Mission - November 2015: Mission Shortcut


Issue in monitoring Site to Site VPN

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I have added my firewall in Solarwinds NPM. We have several Site to Site VPN running on it but its not reflecting on the solarwinds. Its showing all the vpn either down or inactive while in reality they are up.

Custom Group Alert

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Hello,

I am looking for anyone who has experience in setting up a custom alert for groups.
We created the group and use a custom attribute in the trigger condition.
The members of this group make up all of the APM, WPM, Windows Servers and SQL Servers that make up a critical application.
The logic we need is as follows:
If Server X is down - Group is Down

If both Server Y and Z are down - Group is Down
If APM component A and WPM A are both down for X minutes - Group is Down.

Our goal is to get a customized trigger condition that reflects the nature of our application infrastructure, fail-overs, and redundancies..
So that the Group is Down alert is triggered when the application is actually down and not just a single component that may not be 'down' but might be 'critical'

 

Thank you for any info or examples.

Solarwinds Queries - DPA

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I was wondering if the team uses dpa and the sql plan tool to monitor Solarwinds db activity and tune code for subsequent releases?

Success Center search box is missing and google links to Success Center don't work

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This morning I went to the Success Center and found that there was no search box. Yesterday links I found on google were taking me to the top page of the success center not the article referenced.

Is this a new feature or is the Success center having problems.

Listing serial numbers with SolarWinds

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Hi All,

 

I was wondering if anyone had an easy way for displaying serial numbers, service tags, or model numbers in a list using Solar Winds. I've been trying to create a report to do it for me, but I'm still new to Solar Winds, so I'm sure there's something I'm missing.

 

I'm happy to answer any question you may have for me.

 

Thanks,

 

Gus E.

SolarWinds AntiVirus Exclusions

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Security Team is asking me why SolarWinds recommends excluding certain directories from av scanning.

 

I was asked why does C:\Program Files (x86)\Microsoft SQL Server\ need to be excluded from av scans on the app server. I was also asked whether it would be ok to exclude just the solarwinds subdirectory in the NTA directory. So my NTA data is on f:\programdata\solarwinds subdirectory and I was asked whether we can exclude the scanning on f:\programdata\solarwinds subdirectory instead. I originally asked to exclude the whole f:\ directory from av scanning but this isn't the safest option. As I keep reading the list of directories to exclude it looks like I need the whole f:\ excluded.

 

What are your thoughts???

 

***The directories to exclude were listed on Antivirus directory exclusions for NPM - SolarWinds Worldwide, LLC. Help and Support ***

Change CLI Polling interval - NPM 12.3

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Is there a way to change the polling interval for ASA and NEXUS CLI polling? I would like to poll my device with SNMPv3 every 120 seconds, but do not want to CLI polling as often.

 

Thank you all for your insight,

 

Kyle


Adding Fortinet 60D using SNMPv3

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Does anybody had an issue with adding Fortinet 60D node using SNMPv3? v3 community is just fine but I'm not able to add it in v3, test fails.

If anyone knows about it or done it before, would you please share your configurations maybe or some hint on how is it working on your side?.

 

Thank you.

Best,

 

Ala Semaka

SWQL CUSTOM QUERY TO SHOW INTERFACE PERCENT USAGE LIKE TOP 10 CHARTS with Search option

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Hi All,

 

I configured an SWQL query to show interface percent utilization, but i am unable configure custom search in that script, please help, below is the SWQL script.

 

SELECT

n.NodeName AS Node,

n.DetailsUrl AS [_Linkfor_Node],

'/Orion/images/SubViewIcons/Network_02.png' AS [_Iconfor_Node],

i.InterfaceName AS Interface,

i.DetailsUrl AS [_Linkfor_Interface],

'/Orion/images/SubViewIcons/Routing.png' AS [_Iconfor_Interface],

i.InPercentUtil AS RECEIVE,

i.OutPercentUtil AS TRANSMIT

FROM

Orion.NPM.Interfaces as i

LEFT JOIN Orion.Nodes as n ON n.NodeID=i.NodeID

WHERE

(i.InterfaceIndex = 6 and i.InterfaceName LIKE 'Se%') OR

i.InterfaceName LIKE 'wan1' OR

i.InterfaceName LIKE 'port1' OR

i.InterfaceName LIKE 'GigabitEthernet0/1'

ORDER BY

PercentUtil DESCENDING

THWACK points for classes

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Sorry I am new - was trying to find out how to get THWACK points for the (3) courses I just attended

 

I have already linked my account to the Customer Portal but my points did not show up??

THWACKCamp 2018 Award for best Dark Theme Bump?

Getting Credit for Missions

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Not sure where to post this. Not like any other forum I've ever used so here goes.

 

I have done several of the things outlined in missions but they still show as grey and not completed. For instance, I think you would all agree that I have set an avatar but it is not showing completed. I've also followed and liked but not received credit in missions.

 

Nobody has responded to my helpdesk email request after several days so that is seeming like a dead end for my first week at thwack.

Which IT certifications are you interested in/ would you recommend?

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What are the trending certifications in the industry right now?

 

Which certifications would you be excited to potentially win in upcoming giveaways?

 

Tell us your thoughts below!

Where Are My THWACKcamp 2018 Points?

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I know by now a lot of you have been wondering where your points are from doing the THWACK Participation Mission for the last two days. Some have been able to obtain their points automatically, while others are still trailing behind. Hopefully this post will help shine some light on the process that's happening and the steps moving forward.

 

Yes, your points should have been automatically applied to your account from the trigger that was put in place for them. That being said, due to the volume of actions being taken for this specific mission it could be hindering performance on these. This is why some are seeing them appear with no problem and others haven't had them kick over yet.

 

That being said, we have all that delicious data that will allow us to track everything regardless. So not to fear, we will make sure all points awarded to those who participated by the end of next week.

 

I hope everyone enjoyed their THWACKcamp 2018 experience and are looking forward to joining us again next year!


Mute alerts for a group

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Is it possible to mute alerts for a group?

Solarwinds Queries - DPA

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I was wondering if the team uses dpa and the sql plan tool to monitor Solarwinds db activity and tune code for subsequent releases?

SolarWinds NetFlow Traffic Analyzer 3.10.0 Hotfix 1

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SolarWinds Orion NetFlow Traffic Analyzer Version 3.10.0 Hotfix 1

http://downloads.solarwinds.com/solarwinds/Release/HotFix/NTA-v3.10.0-HotFix1.zip

 

The SolarWinds Orion NetFlow Traffic Analyzer (NTA) Version 3.10.0 Hotfix 1 addresses the following issues:

  • Flow processing is stalled, but NetFlow service appears to be running. Web console shows no data, even though flows are coming.
  • Last Received NetFlow time on NetFlow Sources resource does not update.

 

To install Hotfix 1:

 

  1. Stop the NetFlow Service using Orion Service Manager.
  2. NeFlow service is stalled, it switches to a "Stopping" state, but the service never actually stops.
  3. In this situation, you need to kill the NetFlow service manually, as follows:
    • Start Windows Task Manager and locate NetFlowService.exe in the Processes tab
    • Right-click NetFlow Service.exe and choose End Process from menu.
  4. Make a backup of the file: %ProgramFiles%\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Orion.NetFlow.dll
  5. Extract and copy SolarWinds.Orion.NetFlow.dll from the Hotfix archive to %ProgramFiles%\SolarWinds\Orion\NetFlowTrafficAnalysis\
  6. Start the NetFlow Service using Orion Service Manager.

 

This hotfix requires Orion NTA version 3.10.0.

Install this hotfix on both your primary Orion poller and any additional Orion pollers(s).

Announcing availability of Kiwi CatTools v3.9!

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We are pleased to announce the general availability of SolarWinds Kiwi CatTools v3.9.


Version 3.9 includes the following enhancements:

  • New support for MicroTik™ devices
  • Additional support for devices from several other vendors
  • Several important bug fixes


Kiwi CatTools v3.9 is available for download in your customer portal for those customers under current SolarWinds Kiwi CatTools maintenance.


Download your licensed copy of Kiwi CatTools v3.9 from the Customer Portal


How to Activate

To activate or upgrade to Kiwi CatTools v3.9, you will need to use a new SolarWinds license key. You can retrieve your new license key by logging in to the Customer Portal. After signing on to the portal, click “License Management” on the left-hand navigation, and then scroll down to your “Kiwi CatTools” section.  Copy (Ctrl+C) the license code from this section.


To apply your new license:


  1. Open Kiwi CatTools v3.9. (Close any “buy now” window that may appear.)
  2. Select the “Help | Enter registration details” from the main menu.
  3. Click the “Enter Licensing Information” button.
  4. Paste (Ctrl+P) the license code into the appropriate field and complete your registration.

 

 

You can view the full set of release notes, including problems fixed here.

 

We hope you enjoy this new release of CatTools!

Password Reset

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We had to reset one of our authenticating password for our Orion Application and I have reset the password everywhere I can find it in our Orion Web interface but we still get lockouts for bad passwords.  I have reset the password in the SAM Settings, IPAM Settings, UDT Settings and Virtualization Settings but can't find anywhere else that is using this username and password.  Any ideas where else credentials may be used that I am missing.  I have checked services and don't see this user there either.  These are the modules we are using.

 

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